How to Place an iPhone Call on Hold: A Step-by-Step Guide

Placing an iPhone call on hold is as simple as tapping a few buttons. During a call, press the ‘hold’ button on the screen, and the other person won’t be able to hear you. To resume the conversation, just tap the ‘hold’ button again. It’s a handy feature for when you need a moment to yourself or to attend to something else without ending the call.

After you place a call on hold, the person on the other line will hear silence or hold music if it’s provided by your carrier. They’ll know they’ve been placed on hold and will likely wait for you to return to the call.

Introduction

Have you ever been in a situation where you’re on a call, and suddenly you need to do something else? Maybe someone else is trying to talk to you, or you need to grab some important information. Well, putting a call on hold on your iPhone is the perfect solution for these moments. By doing so, you can attend to other matters without hanging up and calling back later.

This feature is particularly useful for business professionals who may need to consult with colleagues or look up information while on a call with a client. It’s also great for anyone who values multitasking and efficiency. Understanding how to put a call on hold is a basic but vital skill for iPhone users. So, let’s dive into the specifics and make sure you can handle your calls like a pro.

Step by Step Tutorial on Placing an iPhone Call on Hold

This tutorial will guide you through the steps to place a call on hold using your iPhone.

Step 1: During the call, tap the ‘hold’ button on the screen

The first step is to locate the ‘hold’ button on your iPhone’s call screen and tap it.

When you tap the ‘hold’ button, which looks like a pause symbol, you’ll notice that the button will change color to indicate that the call has been placed on hold. Remember, the person on the other end won’t be able to hear you once the call is on hold.

Step 2: To resume the call, tap the ‘hold’ button again

When you’re ready to continue the conversation, simply tap the ‘hold’ button once more.

The color of the ‘hold’ button will revert to its original state, and you can continue the conversation from where you left off. It’s as easy as that!

Pros

BenefitExplanation
PrivacyPlacing a call on hold allows you to have private conversations or attend to something else without the caller hearing.
ConvenienceIt’s much easier to put a call on hold than to hang up and redial later, saving you time and hassle.
ProfessionalismIn a business setting, putting a call on hold rather than abruptly interrupting the caller can come across as more professional.

Cons

DrawbackExplanation
Caller uncertaintyThe person on hold may be unsure of what’s happening if they’re not informed or familiar with hold music.
Dependence on carrierSome carriers may not offer hold music, leading to silence which can be confusing for the caller.
Possible disconnectionIf the call is on hold for too long, there’s a risk the caller may hang up or the call may be dropped.

Additional Information

When placing a call on hold, it’s always best to inform the other party that you’re doing so. A simple “Can you hold for a moment?” is courteous and prevents confusion. Also, be aware that not all carriers provide hold music, so the person on the other end might experience silence. It’s essential to not leave them on hold for too long as this could lead to frustration or a dropped call.

Another thing to note is that placing a call on hold is different from muting a call. When you mute a call, the caller can’t hear you, but you can still hear them. This is useful if you need to talk to someone else in the room without the caller hearing you. Lastly, if you’re using an iPhone with a dual SIM, calls on hold may work differently, so it’s worth checking your carrier’s guidelines.

Summary

  1. During the call, tap the ‘hold’ button on the screen
  2. To resume the call, tap the ‘hold’ button again

Frequently Asked Questions

Can the other person hear me when I put them on hold?

No, the other person cannot hear you once they are placed on hold.

Will I be able to hear the other person while they’re on hold?

No, you will not be able to hear the other person while they are on hold.

What if my iPhone doesn’t have a ‘hold’ button?

All iPhones have a ‘hold’ button during a call. If you can’t see it, try tapping the screen to make the call options appear.

Can I put a conference call on hold?

Yes, you can put a conference call on hold, and all participants will be placed on hold.

Is there a time limit for how long a call can be on hold?

There’s no set time limit, but it’s best to keep it brief to avoid the caller hanging up or the call being dropped.

Conclusion

Placing an iPhone call on hold is a convenient feature that can help you manage your calls more effectively. Whether you need a moment to gather your thoughts, check on something, or have a side conversation, knowing how to put a call on hold is a valuable skill.

Just remember to use this feature courteously and professionally, informing the caller and not leaving them waiting for too long. With this knowledge, you can handle your calls like a true iPhone expert.