Having an iPhone that can text but not make calls can be quite frustrating. The good news is, fixing this issue is usually a simple process that doesn’t require a trip to the Apple Store. In most cases, the problem can be resolved by checking the device’s settings, updating its software, or resetting the network settings.
After completing the necessary steps to fix your iPhone, you should be able to make calls again without any issues.
Introduction
Imagine you’re trying to make an important call, but your iPhone just won’t cooperate. You can send texts, browse the web, and even use your apps, but when it comes to making a call, nothing happens. It’s a common problem that many iPhone users face, but fortunately, there are several solutions. This problem can affect anyone with an iPhone, regardless of the model or iOS version.
It’s especially relevant for those who rely on their phone for business or have limited access to other communication methods. There could be various reasons why your iPhone can’t make calls, from incorrect settings to software glitches. Understanding how to troubleshoot and fix this issue is essential, as it can save you time, money, and aggravation. Plus, it’s always good to know a bit more about how your device works, right?
Step by Step Tutorial: Fixing an iPhone That Won’t Make Calls
The following steps will guide you through the troubleshooting process to fix an iPhone that can send texts but can’t make calls.
Step 1: Check for a Carrier Settings Update
Go to Settings > General > About to see if there’s a carrier settings update.
Carrier settings updates can enhance your iPhone’s ability to connect to your carrier’s network. If an update is available, you’ll get a prompt to install it.
Step 2: Turn Airplane Mode On and Off
Swipe down from the top-right corner of your screen to open Control Center and tap the airplane icon.
This will disconnect your iPhone from all networks. Turning it back on will force your phone to re-establish a connection with the carrier.
Step 3: Check for a Software Update
Go to Settings > General > Software Update to check for a new version of iOS.
Running the latest version of iOS can fix bugs and improve your phone’s overall performance, including call functionality.
Step 4: Reset Network Settings
Go to Settings > General > Reset > Reset Network Settings.
This will clear your current cellular and Wi-Fi network settings, including saved networks, Wi-Fi passwords, and VPN settings.
Pros
| Benefit | Explanation |
|---|---|
| Restores Calling Functionality | Being able to make calls again is the primary benefit of following these troubleshooting steps. It restores your phone’s basic functionality. |
| Improves Network Connection | Resetting network settings can also help you get a better cellular or Wi-Fi connection in general, which is beneficial for all your online activities. |
| Updates Can Enhance Performance | Updating your iOS and carrier settings can improve the overall performance of your iPhone, potentially making it faster and more reliable. |
Cons
| Drawback | Explanation |
|---|---|
| Temporary Loss of Connectivity | When you reset your network settings, you’ll temporarily lose your internet connection, which can be inconvenient if you need to be online. |
| Time-Consuming | Going through the troubleshooting process can take some time, which might be frustrating if you need to make a call urgently. |
| Potential Data Loss | Resetting network settings will erase saved Wi-Fi networks and passwords, which you’ll have to enter again manually. |
Additional Information
When an iPhone can text but not make calls, the issue usually lies within the network-related settings of the device. However, if these steps don’t solve the problem, there are a few other things you can try. For example, removing and reinserting the SIM card can sometimes help. If the problem persists, you can also contact your carrier to ensure there are no outages or account issues causing the problem.
Another tip is to check if Call Forwarding is accidentally enabled. Go to Settings > Phone > Call Forwarding to verify this. Also, make sure that your iPhone isn’t set to Do Not Disturb, as this can prevent calls from coming through. This feature can be toggled on and off in Settings or in the Control Center.
Lastly, if none of these solutions work, there might be a hardware issue with your device. In this case, you’ll likely need to visit an Apple Store or an authorized service provider for further support.
Summary
- Check for a carrier settings update.
- Turn Airplane Mode on and off.
- Check for a software update.
- Reset network settings.
Frequently Asked Questions
What if the steps above don’t work?
If the troubleshooting steps don’t resolve the issue, it might be a hardware problem. Contact Apple support or visit an Apple Store for assistance.
Can a damaged SIM card cause call issues?
Yes, a damaged or malfunctioning SIM card could prevent your iPhone from making calls. Try removing and reinserting the SIM card or using a different one.
Will I lose my data if I reset my network settings?
No, resetting network settings won’t erase your photos, apps, or other data. It only removes Wi-Fi networks and passwords, cellular settings, and VPN settings.
How often should I check for software updates?
It’s a good practice to check for software updates once a month, as new updates can include important security patches and bug fixes.
Could it be an issue with my carrier?
Yes, sometimes call issues are related to carrier outages or account problems. Contact your carrier to rule out these possibilities.
Conclusion
An iPhone that can text but not make calls is more common than you might think, but it’s usually a simple fix. By following the steps outlined in this article, you can often resolve the issue yourself without needing professional help. Remember to keep your device up to date with the latest software and carrier settings to minimize the chances of this happening again.
If you’ve tried everything and your iPhone still won’t make calls, it might be time to seek help from the pros at Apple. Don’t let a stubborn iPhone disrupt your connectivity—fix it and get back to calling your friends, family, and colleagues in no time.